Customer Service - Level 3
In this class you will gain the skills and knowledge required to
- Handle formal and informal negative feedback and complaints from customers
- Identify customer needs
- Deliver and monitor customer service
- Identify improvements in the provision of customer service
<p>In this class you will gain the skills and knowledge required to </p><ul><li>Handle formal and informal negative feedback and complaints from customers</li><li>Identify customer needs</li><li>
...FEE-FREE TRAINING: This training attracts full NSW Government funding under the Tech Savvy Small Business Program, if you meet the following eligibility criteria:
• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent
AND
• An owner or employee of a small business*
*A small business is defined as: 20 employees or less or an annual turnover of less than $2,000,000
To claim to subsidy, please contact us on 9482 1189, or email clients@hkcc.nsw.edu.au.
Online study option available. Please contact us to find out more: 9482 1189, or email enquiries@hkcc.nsw.edu.au
Register your interest