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Customer Service - Level 3

In this class you will gain the skills and knowledge required to

  • Handle formal and informal negative feedback and complaints from customers
  • Identify customer needs
  • Deliver and monitor customer service
  • Identify improvements in the provision of customer service
$250 Limited GST free / $241
Customer Service - Level 3

<p>In this class you will gain the skills and knowledge required to </p><ul><li>Handle formal and informal negative feedback and complaints from customers</li><li>Identify customer needs</li><li>

...

FEE-FREE TRAINING: This training attracts full NSW Government funding under the Tech Savvy Small Business Program, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND

• An owner or employee of a small business*

*A small business is defined as: 20 employees or less or an annual turnover of less than $2,000,000

To claim to subsidy, please contact us on 9482 1189, or email clients@hkcc.nsw.edu.au.

Online study option available. Please contact us to find out more: 9482 1189, or email enquiries@hkcc.nsw.edu.au

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