Workplace Communication Hornsby - Ku-ring-gai Community College

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Workplace Communication

In this course you will learn how to use written, oral and non-verbal communication in the workplace.

You will learn to:

  • identify the most appropriate method of communication for a selected audience
  • prepare written material, following organisational requirements
  • actively listen and question techniques in a workplace discussion
  • communicate information and ideas verbally in a workplace discussion, considering the needs of those from diverse backgrounds
  • identify and report any communication challenges to superiors
  • seek feedback from others on effectiveness of communication

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