Customer Service - Level 3
<p>In this class you will gain the skills and knowledge required to </p><ul><li>Handle formal and informal negative feedback and complaints from customers</li><li>Identify customer needs</li><li>
...FEE-FREE TRAINING: This training attracts full NSW Government funding under the Tech Savvy Small Business Program, if you meet the following eligibility criteria:
• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent
AND
• An owner or employee of a small business*
*A small business is defined as: 20 employees or less or an annual turnover of less than $2,000,000
To claim to subsidy, please contact us on 9482 1189, or email clients@hkcc.nsw.edu.au.
Online study option available. Please contact us to find out more: 9482 1189, or email enquiries@hkcc.nsw.edu.au
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Introduction to MyGov - online class
<p>Session overview:<br/>This session is designed to give learners a practical understanding of what MyGov is, how it works, and how it can allow them to<br/>independently manage government services.
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Spreadsheets Level 1
In this course you will be taught how to use a spreadsheet application (specifically Microsoft Excel 2010) to create and format spreadsheets.<br/>You will learn how to:<br/>• Create and format a
...This training attracts full NSW Government funding under the Tech Savvy Small Business Program, if you meet the following eligibility criteria:
• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent
AND
• An owner or employee of a small business*
*A small business is defined as: 20 employees or less or an annual turnover of less than $2,000,000
To claim the subsidy, please contact us on 9482 1189, or email clients@hkcc.nsw.edu.au.
In this course you will be taught how to use a spreadsheet application (specifically Microsoft Excel 2010) to create and format spreadsheets.<br/>You will learn how to:<br/>• Create and format a
...This training attracts full NSW Government funding under the Tech Savvy Small Business Program, if you meet the following eligibility criteria:
• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent
AND
• An owner or employee of a small business*
*A small business is defined as: 20 employees or less or an annual turnover of less than $2,000,000
To claim the subsidy, please contact us on 9482 1189, or email clients@hkcc.nsw.edu.au.
Register your interest
E-Presentations Level 1
This course will teach you how to use Presentation software (specifically Microsoft PowerPoint 2010) to create and use an electronic presentation.<br/>You will learn how to:<br/>• Create a simple
...This training attracts full NSW Government funding under the Tech Savvy Small Business Program, if you meet the following eligibility criteria:
• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent
AND
• An owner or employee of a small business*
*A small business is defined as: 20 employees or less or an annual turnover of less than $2,000,000
To claim the subsidy, please contact us on 9482 1189, or email clients@hkcc.nsw.edu.au.
Register your interest
MYOB Level 1
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iPhone/iPad 1
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Digital Devices Level 1
Android 1 - for Google's mobile operating devices - online
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E-Presentations Level 3
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Build your own website, using WordPress - online class
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