Use your device for everyday tasks and entertainment
This 2–2.5-hour session helps older Australians explore fun and practical ways to use their smartphone or tablet. From setting reminders to finding your way, and discovering how to enjoy music, videos, podcasts or games, learners will build confidence using everyday apps. They’ll also practise switching between apps and closing them when not needed. This session is a hands-on exploration, tailored to learners’ interests. It aims to show that digital devices aren’t just for...
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Stay in touch through social media and video calls
This relaxed 2–2.5-hour session helps older Australians feel confident using video calling apps and social media to stay connected. It’s hands-on and paced to reduce anxiety, with time to practise calls and explore social platforms like Facebook in a safe, supportive environment. Each topic includes short demos and guided practice.
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Shop and bank safely online
This 2–2.5-hour session introduces safe, practical ways to shop and bank online. Learners will practise searching for items on shopping websites, spotting secure payment methods, and recognising scams or fake stores. The session also includes a guided walkthrough of online banking (view only), showing how to access an account, check balances and use security features — without needing to log in themselves. The focus is on building digital confidence and helping learners feel in...
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Introduction to Video Calling
Video calling (using Zoom and Skype) **OVERVIEW ** Video calling is an additional way to connect with friends and family as well as participate in activities, events and appointments from a distance. The aim of this workshop is to teach people how to use common video calling applications in safe and appropriate ways. WHO IS THIS WORKSHOP FOR? Seniors who would like to learn how to use video calling and test it out in a safe environment. HOW TO USE THIS GUIDE This training guide...
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Introduction to NSW Seniors Card Website
OVERVIEW If you’re a NSW resident over the age of 60, you may already be well aware of the benefits of the Seniors Card/Senior Savers Card. Having a Seniors Card gives you access to major discounts with thousands of stores and government services, from transport, to insurance, to groceries, to plumbing and other services. The introduction of the Senior Savers Card is available for those who are working more than 20 hours of work per week and not yet eligible for the Seniors Card....
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Introduction to Email - Part 2
You may be looking to follow-up what you learned in the Introduction to Email Part 1 workshop or wanting to improve upon your existing understanding of email. Either way, this session completes the course and equips you to use all of email’s most important features. WHAT YOU’LL NEED • An email account; either the Gmail account set up in the Introduction to Email Part 1 workshop, or another existing email account. • Ideally, you will also have some emails in your Inbox, and a...
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Introduction to Email Part 1
Email is one of the fundamental internet technologies, a tool used by nearly every person with an internet connection. It allows you to –at no cost – send a letter of unlimited length to one person, or many people at once. It arrives almost instantly, and they can reply straight away. Setting up your own email account will allow you to communicate with people you know in ways you never thought possible. WHAT YOU’LL LEARN This workshop covers the basic steps you need to help keep in...
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Introduction to Smartphones
In his workshop, you will learn the basics of how to navigate your way around a smartphone with a touchscreen. You will learn how to turn the phone on and off, make and receive calls, add a contact and look up a contact, and change the volume on the phone. You will also learn briefly about apps, what they are, how to download them, and the costs associated with them. What you’ll need to bring: An internet-connected smartphone An existing Apple account (or Apple ID), for downloading...
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Be Connected - Introduction to myGov
Be Connected training is fully funded by the Australian Government for learners over the age of 50.
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Browse the Internet Safely
This relaxed 2–2.5-hour session is all about helping older Australians feel more confident using a web browser to search for everyday information safely. It introduces the internet in simple terms, teaches basic searching techniques, and focuses heavily on how to identify safe websites and avoid common online risks. It also builds practical confidence using tabs and bookmarks to help learners return to websites they find useful.
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