Mail Merge
Mail Merge is commonly used in communication and marketing activities, allowing to send personalised mass messages. In this course you will learn how to use Mail Merge to create personalised documents.
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Build your own website, using WordPress
In this course you will learn: • Basic webpage design • Adding, editing and deletion of web pages and blocks • Using Plugins for forms, customer relationship management (CRM), and e-commerce Pre-requisites: The student needs to: · Be computer literate and understand how to: ·Use a mouse and keyboard ·Log into an account (PC or online) ·Use a web browser ·Use a file explorer to create, add, or delete files. Have a WordPress site that is already purchased and setup BEFORE class...
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Website Conversion Rate Optimisation (CRO)
Many times, people land on websites without taking any action, e.g. contacting the business owner. There are many reasons for this – this session outlines and addresses the most common reasons so you can fix any issues on your website. What you will learn: • What is CRO and why it’s important • What elements on a website drive CRO – key elements of an effective website • Practical – what websites make you want to act and what don’t and why • Best practice for websites to optimise...
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Instagram for Business
Instagram is a visual platform for marketing and connecting, with over 9 million regular users in Australia alone. For business owners it's a fabulous way to get free exposure and leverage a large audience. Whether it's hashtagging, content curation, best scheduling times, or understanding stories, this workshop is designed to cover what you need to know to achieve maximum results for your business on Instagram.
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Leveraging LinkedIn
"LinkedIn for Business" is a course that teaches professionals how to use LinkedIn to grow their business and network effectively. Participants will learn to create standout profiles, post engaging content, and use LinkedIn's features for marketing and finding leads. The course also covers networking tips and how to measure success with LinkedIn analytics, helping participants make the most of this powerful business platform.
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Search Engine Optimisation vs Pay Per Click Advertising
During a search online, you either show up as organically or as an ad – both are getting increasingly hard due to the search engine rules. In this session, find out how both organic and Pay Per Click (PPC) work so you can maximise your chances of your website showing up in online searches.
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Customer Service Skills
In this course you will learn to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. This training is targeted at learners who apply a broad range of competencies in work contexts, including discretion and judgement using appropriate knowledge of customer service.
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Managing Stress and Increasing Productivity
Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day.
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Computer: Basics 1
In this course you will gain an overview of computers and other digital technologies and their uses, such as sending electronic messages, entering information into a word processor, completing online documents and using access codes.
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QuickBooks
About this course: In this course, you will learn the basics of QuickBooks, including: - Getting set-up and started: Settings, your dashboard, contacts, accounts, bank feeds, tracking categories, inventory - Sales and Purchasing: Settings, invoices, bills and payments, remittance advices, expense claims - Banking: Settings, feeds, statements, reconciliation - Reporting and GST
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