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Resume Writing

Compile a basic resume in a relaxed group environment. Do you want to write professional resumes and are interested in making your resume writing skills stand out? This four-day short your you will learn the knowledge required to digitally produce your resume word documents in a workplace context. Contained in the course is accredited units from BSB30415 Certificate III in Business Administration. What you will achieve • Elements of basic formatting styles and their effect on... [More]
$200 Limited inc GST / $190
Resume Writing

<h2 id="Compileabasicresumeinarelaxedgroupenvironment">Compile a basic resume in a relaxed group environment.</h2><p>Do you want to write professional resumes and are interested in making your resume

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Interview Techniques

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$100 Limited inc GST / $90

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How to be a better Negotiator

During your life you will come across many situations that will put your negotiation skills to the test. Whether buying a house or car, negotiating contracts for your business, reviewing your salary with your boss, or negotiating your next holidays with your spouse, your success in these activities will be dependent on your ability to negotiate. Negotiation is a skill well worth mastering: by putting some simple techniques into practice you can increase your chances in finding... [More]
$200 Limited inc GST / $190
How to be a better Negotiator

<p>During your life you will come across many situations that will put your negotiation skills to the test. Whether buying a house or car, negotiating contracts for your business, reviewing your

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How to Market Your Private Practice

Running your private practice can be a very rewarding experience but it can also be challenging to grow your business by finding a constant stream of clients. You might be getting referrals from other practitioners already, but do you have still enough work? Do you sometimes worry where your next client will come from? If you have recently started your practice, do you know what you need to do to bring more clients? Whether you are a counsellor, web designer, lawyer, chiropractor... [More]
$150 Limited inc GST / $140
How to Market Your Private Practice

<p>Running your private practice can be a very rewarding experience but it can also be challenging to grow your business by finding a constant stream of clients. You might be getting referrals from

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How to use Linkedin for personal branding

Have you ever wondered: · How do people use LinkedIn to promote themselves? · Why some posts receive a lot of comments and shares, and some receive none? · Why so many people say that LinkedIn is the only channel they use to generate leads and referrals? I started out with the same questions, but I also knew that I didn’t want to spend too much time on testing various methods that may not work. I also wanted to use LinkedIn’s free version because I didn’t see the benefits of... [More]
$130 Limited inc GST / $120
How to use Linkedin for personal branding

<p>Have you ever wondered:</p><p>· How do people use LinkedIn to promote themselves?</p><p>· Why some posts receive a lot of comments and shares, and some receive none?</p><p>· Why so many people say

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Customer Service - Level 2

Good customer service is essential to any business! This training describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback. It applies to individuals who perform a range of routine tasks in the workplace using a limited range of practical skills and fundamental knowledge of customer... [More]
$200 Limited GST free / $191
Customer Service - Level 2

<p>Good customer service is essential to any business! </p><p>This training describes the skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes

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Customer Service - Level 3

In this class you will gain the skills and knowledge required to Handle formal and informal negative feedback and complaints from customers Identify customer needs Deliver and monitor customer service Identify improvements in the provision of customer service [More]

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MYOB Skillset - Accredited

Using MYOB, learn about accounts payable and receivable, general ledger and payroll. These units are nationally accredited throughout Australia and are 3 units from BSB30415 Certificate III in Business administration. Unit Code Unit BSBFIA303 Process accounts payable and receivable BSBFIA304 Maintain general ledger BSBFIA302 Process payroll Most assessments are done in class using MYOB AccountRight. Pre-requisite Students must be able to read and understand English. Outcome Upon... [More]

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Customer service - Accredited

All businesses need great customer service to prosper. Learn how to identify the needs and priorities of customers, treat customers with courteousy and respect. Distinguish between different levels of customer satisfaction, respond to customer feedback, gain knowledge of policies and procedures for customer service, work with customer complaints. Unit Code Unit BSBCUS301B Deliver and monitor a service to customers BSBCMM301B Process customer complaints Assessments are done in... [More]

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Sales Skills Assessment

Personal Development-Finding Your "YOU" HKCC has teamed up with Focal Point powered by Brian Tracy Global to introduce selected psychometric assessments we believe will attract interest and help people wishing to aspire in their careers. Different types of assessments help identify your strengths and weaknesses and help bring out the best in YOU. These tests are designed to help use your profile, behavioural attributes and motivational driving forces to a job that best suits YOU.... [More]

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