Business & Professional Development - Hornsby - Ku-ring-gai Community College
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Business & Professional Development

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Business Documents

In this course you will learn the skills necessary to design and produce various business documents and publications. Prerequisites: Fundamental skills in computer operations and keyboarding. Please contact our office if you wish to enrol in the accredited unit BSBITU306 – Design and produce business documents. [More]

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Networking for Small Business

The right networking strategy can raise your business profile, generate referrals, fast forward rapport and help you to build long term business relationships that will benefit both you and your business. Not everyone is a natural networker, but this workshop will identify the key fears and how to manage them, tips and tricks including body language and conversation starters, a guide to the best local networking opportunities, and you will leave with your own networking strategy,... [More]

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Workplace Communication

In this course you will learn how to use written, oral and non-verbal communication in the workplace. You will learn to: identify the most appropriate method of communication for a selected audience prepare written material, following organisational requirements actively listen and question techniques in a workplace discussion communicate information and ideas verbally in a workplace discussion, considering the needs of those from diverse backgrounds identify and report any... [More]

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Critical Thinking in Teams

In this course you will gain the skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment. This training is targeted to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context. [More]

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Managing Stress and Increasing Productivity

Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day. [More]

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Time Management

In this course you will learn how to implement time management processes to organise and complete work tasks. You will learn to: develop and implement a time management plan with support of relevant personnel. complete work tasks within timeframes, seeking opportunities to use digital tools where applicable seek and use feedback to monitor and improve work performance. [More]

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Personal wellbeing in the workplace

In this course you will learn factors that may influence wellbeing, and how to advocate for and feel empowered about personal wellbeing in the workplace. [More]

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Sustainability in the Workplace

In this course you will learn skills and knowledge to identify opportunities to improve the sustainability of work practices: benefits and areas of improvement of sustainable work practices  sustainability legislation and organisational policies and procedures identify, measure and document usage of resources. Please contact HKCC if you like to study the equivalent accredited unit BSBSUS211 Participate in sustainable work practices. [More]

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Teamwork

In this course you will learn to work effectively as part of permanent or project based teams in a workplace. [More]

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Marketing Analysis and Statistics

In this course you will learn how to use data and statistics to measure how digital marketing is performing in your business. You will learn: Which website statistics are important and how they tell you what is working / not working on your website. Which social media statistics to look at to understand if social media is worth it. How to analyse email marketing data to know what your audience likes How to measure if you are showing up in Google search results (SEO) How to create a... [More]

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