Business & Professional Development - Hornsby - Ku-ring-gai Community College
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Business & Professional Development

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Search Engine Optimisation vs Pay Per Click Advertising

During a search online, you either show up as organically or as an ad – both are getting increasingly hard due to the search engine rules. In this session, find out how both organic and Pay Per Click (PPC) work so you can maximise your chances of your website showing up in online searches. [More]

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Microsoft Excel Intermediate

In this training you will learn the skills and knowledge required to correctly create and use spreadsheets and charts: Key elements of basic formatting styles appropriate to workplace documents Key functions of spreadsheet applications, both cloud-based and non-cloud based Key features of organisational requirements for ergonomic standards Key features of organisational guidelines on spreadsheet manipulation and processing This training consists of the accredited unit BSBITU212... [More]

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Microsoft Word Intermediate

In this course you will learn the skills and knowledge required to digitally produce word documents in a workplace context: Key elements of basic formatting styles and their effect on formatting, readability and appearance of documents Key functions of word processing applications Key features of organisational requirements for ergonomics Key features of organisational style and presentation guide. This course consists of the accredited unit BSBITU211 Produce digital text documents. [More]

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English for Work - Writing Skills

In this course you will learn the skills and knowledge required to write formal and non-formal routine workplace texts and could be used for a variety of writing types and purposes in printed or digital formats, including letters and emails, instructions, quotation for proposed work factual texts, incident or accident reports, application letter, forms, or formatted job reports. An individual performing these tasks works independently and uses familiar support resources as needed.... [More]
Assessments are made against units of competency.

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Personal wellbeing in the workplace

In this course you will learn factors that may influence wellbeing, and how to advocate for and feel empowered about personal wellbeing in the workplace. [More]

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Social Media Marketing

Social media has gone from a 'new trend' to a fundamental part of business marketing strategy. Join us as we unpack the benefits, the differences between platforms and inside tips to maximise social media marketing success. [More]

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Website Conversion Rate Optimisation (CRO)

Many times, people land on websites without taking any action, e.g. contacting the business owner. There are many reasons for this – this session outlines and addresses the most common reasons so you can fix any issues on your website. What you will learn: • What is CRO and why it’s important • What elements on a website drive CRO – key elements of an effective website • Practical – what websites make you want to act and what don’t and why • Best practice for websites to optimise... [More]

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Sustainability in the Workplace

In this course you will learn skills and knowledge to identify opportunities to improve the sustainability of work practices: benefits and areas of improvement of sustainable work practices  sustainability legislation and organisational policies and procedures identify, measure and document usage of resources. Please contact HKCC if you like to study the equivalent accredited unit BSBSUS211 Participate in sustainable work practices. [More]

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Time Management

In this course you will learn how to implement time management processes to organise and complete work tasks. You will learn to: develop and implement a time management plan with support of relevant personnel. complete work tasks within timeframes, seeking opportunities to use digital tools where applicable seek and use feedback to monitor and improve work performance. [More]

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Workplace Communication

In this course you will learn how to use written, oral and non-verbal communication in the workplace. You will learn to: identify the most appropriate method of communication for a selected audience prepare written material, following organisational requirements actively listen and question techniques in a workplace discussion communicate information and ideas verbally in a workplace discussion, considering the needs of those from diverse backgrounds identify and report any... [More]

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