BSB30120 Certificate III in Business Hornsby - Ku-ring-gai Community College

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BSB30120 Certificate III in Business

Course Information

The BSB30120 qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Occupational outcomes may include:

·         Office Receptionist

·         Administrative Assistant


Subsidised (fee-free) places under the Department of Education's Adult Community Education (ACE) and Smart and Skilled Program are available for this qualification. To find out if you are eligible contact HKCC on 9482 1189 or visit 

For more information on Smart and Skilled please visit the website

Students that don't meet the Smart and Skilled eligibility are required a Fee-for-Service cost of $3,000 (paid in instalment of less than $1,500 throughout the course.)

More Information

For more information, please see our BSB Course Guide and Pre-Enrolment Information Guide

Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Write simple documents (BSBWRT311)
  • Support personal wellbeing in the workplace (BSBPEF201)
  • Participate in sustainable work practices (BSBSUS211)
  • Contribute to continuous improvement (BSBSTR301)
  • Use digital technologies to collaborate in a work environment (BSBTEC404)
  • Create electronic presentations (BSBTEC303)
  • Design and produce spreadsheets (BSBTEC302)
  • Engage in workplace communication (BSBXCM301)
  • Design and produce business documents (BSBTEC301)
  • Assist with maintaining workplace safety (BSBWHS311)
  • Use inclusive work practices (BSBTWK301)
  • Use business software applications (BSBTEC201)
  • Apply critical thinking skills in a team environment (BSBCRT311)

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