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BSB20120 Certificate II in Workplace Skills

Course Information This qualification reflects the role of individuals in a variety of entry-level Business Services job roles. This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work. These individuals carry out a range of basic procedural, clerical, administrative or operational tasks that require self-management and technology skills. They perform a range of mainly routine... [More]
Assessments are made against units of competency from the Certificate II in Workplace Skills BSB20120.
  • Contribute to the health and safety of self and others (BSBWHS211)
  • Develop and apply thinking and problem solving skills (BSBCRT201)
  • Apply communication skills (BSBCMM211)
  • Use digital technologies to communicate in a work environment (BSBTEC202)
  • Plan and apply time management (BSBPEF202)
  • Use business software applications (BSBTEC201)
  • Participate in sustainable work practices (BSBSUS211)
  • Work effectively in business environments (BSBOPS201)
  • Deliver a service to customers (BSBOPS203)
  • Work effectively with others (BSBTWK201)

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BSB30120 Certificate III in Business

Course Information The BSB30120 qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Write simple documents (BSBWRT311)
  • Support personal wellbeing in the workplace (BSBPEF201)
  • Participate in sustainable work practices (BSBSUS211)
  • Contribute to continuous improvement (BSBSTR301)
  • Use digital technologies to collaborate in a work environment (BSBTEC404)
  • Create electronic presentations (BSBTEC303)
  • Design and produce spreadsheets (BSBTEC302)
  • Engage in workplace communication (BSBXCM301)
  • Design and produce business documents (BSBTEC301)
  • Assist with maintaining workplace safety (BSBWHS311)
  • Use inclusive work practices (BSBTWK301)
  • Use business software applications (BSBTEC201)
  • Apply critical thinking skills in a team environment (BSBCRT311)

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