BSB30415 Certificate III in Business Administration
- Process customer complaints (BSBCMM301)
- Design and produce digital text documents (BSBITU313)
- Maintain a general ledger (BSBFIA304)
- Organise schedules (BSBADM307)
- Contribute to health and safety of self and others (BSBWHS201)
- Participate in environmentally sustainable work practices (BSBSUS201)
- Process accounts payable and receivable (BSBFIA303)
- Create electronic presentations (BSBITU312)
- Design and produce spreadsheets (BSBITU314)
- Write simple documents (BSBWRT301)
- Deliver and monitor a service to customers (BSBCUS301)
- Develop keyboarding speed and accuracy (BSBITU307)
- Design and produce business documents (BSBITU306)
- Contribute to workplace innovation (BSBINN201)
- Produce desktop published documents (BSBITU309)
<h2 id="Whatyoulllearn">What you’ll learn</h2><p>This qualification applies to a range of administrative roles in varied contexts. Individuals in these positions use some discretion and judgement and
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Certificate III in Information Technology
- Create ICT user documentation (ICTICT309)
- Maintain interactive content (CUADIG201)
- Apply introductory programming techniques (ICTPRG302)
- Apply introductory object-oriented language skills (ICTPRG430)
- Provide ICT advice to clients (ICTSAS305)
- Build simple web pages (ICTWEB304)
- Maintain and repair ICT equipment and software (ICTSAS309)
- Securely manage personally identifiable information and workplace information (BSBXCS303)
- Run standard diagnostic tests (ICTSAS308)
- Work in a team (BSBXTW301)
- Identify IP, ethics and privacy policies in ICT environments (ICTICT313)
- Develop and extend critical and creative thinking skills (BSBCRT301)
<p>This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber
...9:30am - 3pm (UTC+10:00) (first session)
80 sessions, 440 hours total
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BSB20115 Certificate II in Business
- Participate in environmentally sustainable work practices (BSBSUS201)
- Contribute to workplace innovation (BSBINN201)
- Deliver a service to customers (BSBCUS201)
- Develop keyboarding speed and accuracy (BSBITU307)
- Communicate electronically (BSBITU203)
- Work effectively with others (BSBWOR203)
- Organise and complete daily work activities (BSBWOR202)
- Contribute to health and safety of self and others (BSBWHS201)
- Communicate in the workplace (BSBCMM201)
- Produce simple word processed documents (BSBITU201)
- Use business technology (BSBWOR204)
- Create and use spreadsheets (BSBITU202)
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CHC33015 Certificate III in Individual Support (Disability, Home and Community)
- Follow safe work practices for direct client care (HLTWHS002)
- Contribute to ongoing skills development using a strengths-based approach (CHCDIS001)
- Support independence and wellbeing (CHCCCS023)
- Provide individualised support (CHCCCS015)
- Assist clients with medication (HLTHPS006)
- Work legally and ethically (CHCLEG001)
- Follow established person-centred behaviour supports (CHCDIS002)
- Support relationships with carers and families (CHCCCS025)
- Meet personal support needs (CHCCCS011)
- Support community participation and social inclusion (CHCDIS003)
- Facilitate the empowerment of people with disability (CHCDIS007)
- Recognise healthy body systems (HLTAAP001)
- Provide home and community support services (CHCHCS001)
- Communicate and work in health or community services (CHCCOM005)
- Work with diverse people (CHCDIV001)
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CHC33015 Certificate III in Individual Support (Ageing, Home and Community)
- Support relationships with carers and families (CHCCCS025)
- Facilitate the empowerment of older people (CHCAGE001)
- Support independence and wellbeing (CHCCCS023)
- Meet personal support needs (CHCCCS011)
- Recognise healthy body systems (HLTAAP001)
- Follow safe work practices for direct client care (HLTWHS002)
- Work with diverse people (CHCDIV001)
- Provide home and community support services (CHCHCS001)
- Provide support to people living with dementia (CHCAGE005)
- Assist clients with medication (HLTHPS006)
- Provide individualised support (CHCCCS015)
- Work legally and ethically (CHCLEG001)
- Communicate and work in health or community services (CHCCOM005)
- Deliver care services using a palliative approach (CHCPAL001)
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CHC43015 Certificate IV Ageing Support
- Assist clients with medication (HLTHPS006)
- Work with diverse people (CHCDIV001)
- Implement interventions with older people at risk (CHCAGE004)
- Support relationships with carers and families (CHCCCS025)
- Coordinate services for older people (CHCAGE003)
- Support independence and wellbeing (CHCCCS023)
- Implement falls prevention strategies (CHCAGE002)
- Facilitate individual service planning and delivery (CHCCCS006)
- Provide loss and grief support (CHCCCS017)
- Deliver care services using a palliative approach (CHCPAL001)
- Provide support to people living with dementia (CHCAGE005)
- Facilitate the empowerment of older people (CHCAGE001)
- Recognise healthy body systems (HLTAAP001)
- Facilitate the interests and rights of clients (CHCADV001)
- Meet personal support needs (CHCCCS011)
- Follow safe work practices for direct client care (HLTWHS002)
- Manage legal and ethical compliance (CHCLEG003)
- Develop and maintain networks and collaborative partnerships (CHCPRP001)
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CHC43115 Certificate IV in Disability
- Recognise healthy body systems (HLTAAP001)
- Follow established person-centred behaviour supports (CHCDIS002)
- Provide individualised support (CHCCCS015)
- Develop and provide person-centred service responses (CHCDIS005)
- Follow safe work practices for direct client care (HLTWHS002)
- Facilitate ongoing skills development using a person-centred approach (CHCDIS009)
- Manage legal and ethical compliance (CHCLEG003)
- Facilitate community participation and social inclusion (CHCDIS008)
- Facilitate individual service planning and delivery (CHCCCS006)
- Provide person-centred services to people with disability with complex needs (CHCDIS010)
- Work with diverse people (CHCDIV001)
- Facilitate the empowerment of people with disability (CHCDIS007)
- Assist clients with medication (HLTHPS006)
- Facilitate the interests and rights of clients (CHCADV001)
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Certificate I in Access to Vocational Pathways
- Use basic and familiar metric measurements for work (FSKNUM004)
- Use whole numbers and halves for work (FSKNUM003)
- Participate in familiar spoken interactions at work (FSKOCM003)
- Read and respond to short and simple workplace information (FSKRDG004)
- Write short and simple workplace formatted texts (FSKWTG002)
- Engage in short and simple spoken exchanges at work (FSKOCM002)
- Prepare to participate in a learning environment (FSKLRG001)
- Use digital technology for routine and simple workplace tasks (FSKDIG002)
- Use simple data for work (FSKNUM007)
- Use digital technology for short and basic workplace tasks (FSKDIG001)
- Use short and simple strategies for work-related learning (FSKLRG004)
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Introduction to Community Care
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Certificate II in Skills for Work and Vocational Pathways
- Use business software applications (BSBTEC201)
- Write complex workplace texts (FSKWTG010)
- Use oral communication skills to participate in workplace teams (FSKOCM006)
- Support personal wellbeing in the workplace (BSBPEF201)
- Estimate, measure and calculate with routine metric measurements for work (FSKNUM015)
- Use familiar and routine maps and plans for work (FSKNUM017)
- Write routine workplace texts (FSKWTG009)
- Interact effectively with others at work (FSKOCM007)
- Use strategies to respond to routine workplace problems (FSKLRG009)
- Use routine strategies for career planning (FSKLRG010)
- Use routine strategies for work-related learning (FSKLRG011)
- Interpret, draw and construct routine 2D and 3D shapes for work (FSKNUM016)
- Calculate with whole numbers and familiar fractions, decimals and percentages for work (FSKNUM014)
- Plan and prepare for work readiness (BSBPEF101)
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