Spreadsheets Level 1
In this course you will be taught how to use a spreadsheet application to create and format spreadsheets. You will learn how to: • Create and format a spreadsheet • Enter simple formulae and use the auto-fill function • Include charts and other objects in a spreadsheet • Save and print a spreadsheet
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Business Documents
In this course you will learn the skills necessary to design and produce various business documents and publications. Prerequisites: Fundamental skills in computer operations and keyboarding. Please contact our office if you wish to enrol in the accredited unit BSBITU306 – Design and produce business documents.
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Instagram for Business
Instagram is a visual platform for marketing and connecting, with over 9 million regular users in Australia alone. For business owners it's a fabulous way to get free exposure and leverage a large audience. Whether it's hashtagging, content curation, best scheduling times, or understanding stories, this workshop is designed to cover what you need to know to achieve maximum results for your business on Instagram.
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Leveraging LinkedIn
"LinkedIn for Business" is a course that teaches professionals how to use LinkedIn to grow their business and network effectively. Participants will learn to create standout profiles, post engaging content, and use LinkedIn's features for marketing and finding leads. The course also covers networking tips and how to measure success with LinkedIn analytics, helping participants make the most of this powerful business platform.
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Search Engine Optimisation vs Pay Per Click Advertising
During a search online, you either show up as organically or as an ad – both are getting increasingly hard due to the search engine rules. In this session, find out how both organic and Pay Per Click (PPC) work so you can maximise your chances of your website showing up in online searches.
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MS Office Training
This class will cover the following MS Office applications: MS Word MS Excel MS PowerPoint
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How to get your website to generate sales leads
Your website is a critical and very powerful marketing tool. The problem though is that so many businesses simply treat their websites as a separate business tool. The key to generating sales leads from your website is to make sure it aligns with your business objectives. In this workshop you will learn how to structure your website that allows visitors to follow a sales funnel that ultimately leads to an action, e.g. contact the business.
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Customer Service Skills
In this course you will learn to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. This training is targeted at learners who apply a broad range of competencies in work contexts, including discretion and judgement using appropriate knowledge of customer service.
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Computer: Basics 1
In this course you will gain an overview of computers and other digital technologies and their uses, such as sending electronic messages, entering information into a word processor, completing online documents and using access codes.
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Managing Stress and Increasing Productivity
Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day.
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