Retail Ready is an engaging online course designed primarily for young people and first-time job seekers, while also being highly relevant for anyone wanting to work in retail or customer service. Led by a retail industry expert and qualified life coach, the course focuses on the real-world skills employers value most, confidence, communication, professionalism and customer connection.

Participants learn how to prepare for interviews, present themselves with confidence, handle workplace expectations and thrive in customer-facing roles. The skills taught are practical, transferable and applicable across retail, hospitality and customer service environments.

Flexible, supportive and easy to follow, Retail Ready helps you feel prepared, capable and ready to step into work with confidence.