Business & Professional Development - Hornsby - Ku-ring-gai Community College
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Business & Professional Development

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Self-Awareness

In this course you will learn how to improve self-reliance to confidently perform work tasks within the scope of own responsibility, including: reflecting on personal development acquiring knowledge of personal strengths and weaknesses through feedback from others You will also develop goals and plans to improve workplace performance. [More]

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Teamwork

In this course you will learn to work effectively as part of permanent or project based teams in a workplace. [More]

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Customer Service Skills

In this course you will learn to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. This training is targeted at learners who apply a broad range of competencies in work contexts, including discretion and judgement using appropriate knowledge of customer service. [More]

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Managing Stress and Increasing Productivity

Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day. [More]

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Write Simple Documents

In this course, you will l earn to plan, draft and finalise a simple document. Prerequisites: Intermediate knowledge of MS Word [More]

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Excel: Advanced

Topics to be covered: Power Query Conditional formatting PivotTables Data validation Automation Functions including logical, text, and lookup Pre-requisites:   Prior experience of excel, know common IT and MS Office terminology, and be able to perform common MS Office functions [More]

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Canva Continuers

If you have completed our 'Canva Beginners' course then welcome back! In this Intermediate course we will further explore Canva's creative possibilities.  Building on your existing knowledge, this course will empower you to craft stunning visuals, captivating presentations, and professional marketing materials with confidence. Whether you're a freelancer, entrepreneur, marketer, or simply someone who loves creating beautiful visuals, this course will equip you with the knowledge... [More]

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Mailchimp

Are you a business owner wondering where and how to start creating marketing campaigns? Look no further than our Mailchimp: Marketing Automation course to get you started on the road to marketing success! Learn how to set up powerful, tailored campaigns that engage your audience at the right time with the right content. Streamline your marketing efforts and boost efficiency. Enrol today and become a Mailchimp marketing automation expert, driving greater engagement and ROI for your... [More]

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How to Setup and Promote your own Podcast (Online)

In this course you will learn the power of podcasting as a tool for brand awareness as well an incredible way to generate audio and video marketing content. Darren will share his proven 3 "P's of Podcasting" formula to enable you to get your podcast up and running and seen by your target audience in no time at all. You will take advantage of the incredible collaboration opportunities, business opportunities and business results that podcasting can offer! Preparation How and why to... [More]

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QuickBooks

About this course: In this course, you will learn the basics of QuickBooks, including: - Getting set-up and started:  Settings, your dashboard, contacts, accounts, bank feeds, tracking categories, inventory  - Sales and Purchasing: Settings, invoices, bills and payments, remittance advices, expense claims - Banking: Settings, feeds, statements, reconciliation - Reporting and GST [More]

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