Business & Professional Development - Hornsby - Ku-ring-gai Community College
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Business & Professional Development

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Website Conversion Rate Optimisation (CRO)

Many times, people land on websites without taking any action, e.g. contacting the business owner. There are many reasons for this – this session outlines and addresses the most common reasons so you can fix any issues on your website. What you will learn: • What is CRO and why it’s important • What elements on a website drive CRO – key elements of an effective website • Practical – what websites make you want to act and what don’t and why • Best practice for websites to optimise... [More]

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How to get your website to generate sales leads

Your website is a critical and very powerful marketing tool.  The problem though is that so many businesses simply treat their websites as a separate business tool.  The key to generating sales leads from your website is to make sure it aligns with your business objectives.  In this workshop you will learn how to structure your website that allows visitors to follow a sales funnel that ultimately leads to an action, e.g. contact the business. [More]

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MS Office Training

This class will cover the following MS Office applications: MS Word MS Excel MS PowerPoint [More]

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Keyboarding Level 3

In this course you will learn the skills necessary to develop keyboarding skills with speed and accuracy using touch-typing techniques and related exercises. Topics covered include: • Safe and ergonomic workstations • Touch-typing techniques, with an emphasis on accuracy • Proofing and amending documents This training applies to individuals operating in a range of environments who are required to enter text and data with speed and accuracy. Individuals may provide administrative... [More]

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Word Processing Level 2

In this course you will learn: Basic formatting styles and their effect on formatting, readability and appearance of documents Key functions of word processing applications Key features of organisational requirements for ergonomics Key features of organisational style and presentation guide. [More]

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Word Processing Level 3

Delivered in this course are the skills and knowledge needed to design and develop text documents, using advanced word-processing functions. You will learn how to: • Determine the purpose and audience of a document and adhere to organisational requirements • Design document structure and layout to optimise readability, appearance and consistency • Include tables, images and other media within a document • Name, store and print documents [More]

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Spreadsheets Level 2

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Spreadsheets Level 3

In this class you will learn the skills and knowledge required to develop spreadsheets through the use of spreadsheet software. You will learn how to: Select and prepare resources Plan spreadsheet design Create spreadsheet Produce simple charts Finalise spreadsheets This training applies to individuals employed in a range of environments who tend to be personally responsible for designing and working with spreadsheets under minimal supervision. Please contact our office if you wish... [More]

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E-Presentations Level 3

This course details the skills and software functions needed to create effective electronic presentations. You will learn how to: • Identify the purpose and audience of a presentation, along with any requirements or constraints for delivery • Design slides with a balance between readability and interest • Use templates and slide masters to ensure consistency • Finalise, save and print your presentation Please contact our office if you wish to enrol in the accredited unit BSBITU302... [More]

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Mail Merge

Mail Merge is commonly used in communication and marketing activities, allowing to send personalised mass messages. In this course you will learn how to use Mail Merge to create personalised documents. [More]

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