Results for
Business & Professional Development
Leveraging LinkedIn
"LinkedIn for Business" is a course that teaches professionals how to use LinkedIn to grow their business and network effectively. Participants will learn to create standout profiles, post engaging content, and use LinkedIn's features for marketing and finding leads. The course also covers networking tips and how to measure success with LinkedIn analytics, helping participants make the most of this powerful business platform.
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Search Engine Optimisation vs Pay Per Click Advertising
During a search online, you either show up as organically or as an ad – both are getting increasingly hard due to the search engine rules. In this session, find out how both organic and Pay Per Click (PPC) work so you can maximise your chances of your website showing up in online searches.
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Critical Thinking for Small Business
Small Business: It’s Not What You Know but How You Know. Mastering thinking processes leads to greater success in both formal and informal situations. In this course, participants will examine a suite of thinking strategies that will become second nature in their application in work and social environments. Participants will have greater understanding of how others think as well as becoming self-aware of their own thought processes and areas requiring focus. Participants will be...
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Self-Awareness
In this course you will learn how to improve self-reliance to confidently perform work tasks within the scope of own responsibility, including: reflecting on personal development acquiring knowledge of personal strengths and weaknesses through feedback from others You will also develop goals and plans to improve workplace performance.
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Teamwork
In this course you will learn to work effectively as part of permanent or project based teams in a workplace.
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Customer Service Skills
In this course you will learn to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. This training is targeted at learners who apply a broad range of competencies in work contexts, including discretion and judgement using appropriate knowledge of customer service.
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Managing Stress and Increasing Productivity
Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day.
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Sustainability in the Workplace
In this course you will learn skills and knowledge to identify opportunities to improve the sustainability of work practices: benefits and areas of improvement of sustainable work practices sustainability legislation and organisational policies and procedures identify, measure and document usage of resources. Please contact HKCC if you like to study the equivalent accredited unit BSBSUS211 Participate in sustainable work practices.
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Time Management
In this course you will learn how to implement time management processes to organise and complete work tasks. You will learn to: develop and implement a time management plan with support of relevant personnel. complete work tasks within timeframes, seeking opportunities to use digital tools where applicable seek and use feedback to monitor and improve work performance.
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Workplace Communication
In this course you will learn how to use written, oral and non-verbal communication in the workplace. You will learn to: identify the most appropriate method of communication for a selected audience prepare written material, following organisational requirements actively listen and question techniques in a workplace discussion communicate information and ideas verbally in a workplace discussion, considering the needs of those from diverse backgrounds identify and report any...
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