Results for
Business & Professional Development
Desktop Publishing Level 3
During this course, you will be taught the use of desktop publishing software (specifically Microsoft Publisher 2010) to design and create desktop published documents. You will learn how to: • Establish the purpose and intended audience of a document • Design a logical, effective and consistent document utilising templates and formatting tools • Include text, graphics and other elements in a document • Review and print a complete document
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Digital Marketing for Small Business
How to make digital marketing work for you in 2021 Digital marketing is not new. However, given our current times, digital marketing has now become the most effective way to reach your target audience. While the ‘tools’ in digital marketing have not changed, what has changed is HOW you use them for maximum benefit. In this one-hour online webinar, you will learn the new ‘what’ and ‘how’ to make digital marketing work for you.
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Social Media for Small Business
In this course you will learn: W1: Introduction to social media W2: Wix creating a website & Canva W3: Facebook Marketing W4: Instagram Marketing W5: LinkedIn Marketing W6: Analytics W7: YouTube For Beginners W8: Content Strategy
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Self-Awareness
In this course you will learn how to improve self-reliance to confidently perform work tasks within the scope of own responsibility, including: reflecting on personal development acquiring knowledge of personal strengths and weaknesses through feedback from others You will also develop goals and plans to improve workplace performance.
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Teamwork
In this course you will learn to work effectively as part of permanent or project based teams in a workplace.
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Customer Service Skills
In this course you will learn to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. This training is targeted at learners who apply a broad range of competencies in work contexts, including discretion and judgement using appropriate knowledge of customer service.
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Managing Stress and Increasing Productivity
Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day.
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Sustainability in the Workplace
In this course you will learn skills and knowledge to identify opportunities to improve the sustainability of work practices: benefits and areas of improvement of sustainable work practices sustainability legislation and organisational policies and procedures identify, measure and document usage of resources. Please contact HKCC if you like to study the equivalent accredited unit BSBSUS211 Participate in sustainable work practices.
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Time Management
In this course you will learn how to implement time management processes to organise and complete work tasks. You will learn to: develop and implement a time management plan with support of relevant personnel. complete work tasks within timeframes, seeking opportunities to use digital tools where applicable seek and use feedback to monitor and improve work performance.
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Workplace Communication
In this course you will learn how to use written, oral and non-verbal communication in the workplace. You will learn to: identify the most appropriate method of communication for a selected audience prepare written material, following organisational requirements actively listen and question techniques in a workplace discussion communicate information and ideas verbally in a workplace discussion, considering the needs of those from diverse backgrounds identify and report any...
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