Business & Professional Development - Hornsby - Ku-ring-gai Community College
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Business & Professional Development

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Workplace Communication

In this course you will learn how to use written, oral and non-verbal communication in the workplace. You will learn to: identify the most appropriate method of communication for a selected audience prepare written material, following organisational requirements actively listen and question techniques in a workplace discussion communicate information and ideas verbally in a workplace discussion, considering the needs of those from diverse backgrounds identify and report any... [More]

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Marketing Analysis and Statistics

In this course you will learn how to use data and statistics to measure how digital marketing is performing in your business. You will learn: Which website statistics are important and how they tell you what is working / not working on your website. Which social media statistics to look at to understand if social media is worth it. How to analyse email marketing data to know what your audience likes How to measure if you are showing up in Google search results (SEO) How to create a... [More]

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Critical Thinking for Small Business

Small Business: It’s Not What You Know but How You Know. Mastering thinking processes leads to greater success in both formal and informal situations. In this course, participants will examine a suite of thinking strategies that will become second nature in their application in work and social environments. Participants will have greater understanding of how others think as well as becoming self-aware of their own thought processes and areas requiring focus. Participants will be... [More]

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Xero

About this course: In this course, you will learn the basics of Xero, including: - Getting set-up and started: Settings, your dashboard, contacts, accounts, bank feeds, tracking categories, inventory  - Sales and Purchasing: Settings, invoices, bills and payments, remittance advices, expense claims - Banking: Settings, feeds, statements, reconciliation - Reporting and GST [More]

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Mail Merge

Mail Merge is commonly used in communication and marketing activities, allowing to send personalised mass messages. In this course you will learn how to use Mail Merge to create personalised documents. [More]

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Excel: Beyond Charts

Pre-requisite: Intermediate Excel skills.  In this course you will learn advance Excel features: Pivot Tables Using Macros and Automation Reference Functions Conditional Formatting [More]

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Creating Graphics for Social Media

There's nothing like bringing some extra professionalism and brand awareness to your social media content! One way to do that is by creating your own graphics. This workshop will take you through the basics of doing them yourself on the Canva software platform. Easy step by step instruction. You will leave with some of your own designs ready to use to promote your business online! [More]

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BSB30120 Certificate III in Business

Course Information The BSB30120 qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may... [More]
Assessments are made against units of competency from the Certificate III in Business BSB30120.
  • Write simple documents (BSBWRT311)
  • Support personal wellbeing in the workplace (BSBPEF201)
  • Participate in sustainable work practices (BSBSUS211)
  • Contribute to continuous improvement (BSBSTR301)
  • Use digital technologies to collaborate in a work environment (BSBTEC404)
  • Create electronic presentations (BSBTEC303)
  • Design and produce spreadsheets (BSBTEC302)
  • Engage in workplace communication (BSBXCM301)
  • Design and produce business documents (BSBTEC301)
  • Assist with maintaining workplace safety (BSBWHS311)
  • Use inclusive work practices (BSBTWK301)
  • Use business software applications (BSBTEC201)
  • Apply critical thinking skills in a team environment (BSBCRT311)

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Self-Awareness

In this course you will learn how to improve self-reliance to confidently perform work tasks within the scope of own responsibility, including: reflecting on personal development acquiring knowledge of personal strengths and weaknesses through feedback from others You will also develop goals and plans to improve workplace performance. [More]

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Teamwork

In this course you will learn to work effectively as part of permanent or project based teams in a workplace. [More]

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