Business & Professional Development - Hornsby - Ku-ring-gai Community College

BSB30120 Certificate III in Business

Course Information The BSB30120 qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may... [More]

Assessments are made against units of competency from the Certificate III in Business BSB30120.

Write simple documents (BSBWRT311)
Support personal wellbeing in the workplace (BSBPEF201)
Participate in sustainable work practices (BSBSUS211)
Contribute to continuous improvement (BSBSTR301)
Use digital technologies to collaborate in a work environment (BSBTEC404)
Create electronic presentations (BSBTEC303)
Design and produce spreadsheets (BSBTEC302)
Engage in workplace communication (BSBXCM301)
Design and produce business documents (BSBTEC301)
Assist with maintaining workplace safety (BSBWHS311)
Use inclusive work practices (BSBTWK301)
Use business software applications (BSBTEC201)
Apply critical thinking skills in a team environment (BSBCRT311)

Register your interest

Barista Basics

To claim NSW Government funding* under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs**,** please contact us on 9482 1189, email clients@hkcc.nsw.edu.au,

or complete the online enrolment form:

http://www.hkcc.tech/enrolment/

*This training attracts full NSW Government funding under the Adult Community Education (ACE) and Targeted Skills for Small Business (TSB) Programs, if you meet the following eligibility criteria:

• Are an AUS citizen, permanent resident, humanitarian visa holder, or a NZ citizen
• 15 years or older
• Live or work in NSW
• No longer at school or equivalent

AND (ONE of the following for ACE)

• Aboriginal or Torres Strait Islander
• Receiving government benefits or are a dependent of someone who does
• Living with a disability
• Dependent of someone with a disability
• Low language, literacy, numeracy or digital skills
• Culturally and linguistically diverse (CALD)
• Unemployed, working part-time, or returning to work
• Experiencing financial hardship
• Facing personal challenges (e.g., family/domestic violence, recovery from addiction, or involvement with the justice system)
• Aged 15-24 and at risk of not continuing education or finding a job
• Did not complete Year 12 or equivalent
• TSB funding stream (For small business owners or employees)

[More]

Assessments are made against units of competency from the Certificate II in Workplace Skills BSB20120.

Work effectively in business environments (BSBOPS201)

Register your interest

Computer: Basics 3

In this course you will gain the skills and knowledge required to use multiple functions on computers, such as settings, tools for security, collecting data to construct tables, graphs and charts in a spreadsheet. [More]

Register your interest

Computer: Basics 2

In this course you will learn to use computers to identify and interpret technical instructions, and setup and apply a range of digital technologies to achieve predetermined outcomes. [More]

Register your interest

How to get your website to generate sales leads

Your website is a critical and very powerful marketing tool. The problem though is that so many businesses simply treat their websites as a separate business tool. The key to generating sales leads from your website is to make sure it aligns with your business objectives. In this workshop you will learn how to structure your website that allows visitors to follow a sales funnel that ultimately leads to an action, e.g. contact the business. [More]

Register your interest

Personal wellbeing in the workplace

In this course you will learn factors that may influence wellbeing, and how to advocate for and feel empowered about personal wellbeing in the workplace. [More]

Register your interest

Website Conversion Rate Optimisation (CRO)

Many times, people land on websites without taking any action, e.g. contacting the business owner. There are many reasons for this – this session outlines and addresses the most common reasons so you can fix any issues on your website. What you will learn: • What is CRO and why it’s important • What elements on a website drive CRO – key elements of an effective website • Practical – what websites make you want to act and what don’t and why • Best practice for websites to optimise... [More]

Register your interest

Customer Service Skills

In this course you will learn to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. This training is targeted at learners who apply a broad range of competencies in work contexts, including discretion and judgement using appropriate knowledge of customer service. [More]

Register your interest

Managing Stress and Increasing Productivity

Business owners wear so many different hats on a day-to-day basis, it can be stressful and difficult to keep up with all the tasks that need to be done! This workshop will give you valuable insights into how to keep the stress levels down, keep yourself focused and on task, manage your time and priorities effectively, and increase your productivity as you move through each work day. [More]

Register your interest

Computer: Basics 1

In this course you will gain an overview of computers and other digital technologies and their uses, such as sending electronic messages, entering information into a word processor, completing online documents and using access codes. [More]

Register your interest